About us

About Us

Thank you for taking the time to visit our home on the Internet. Our family has been in the retail business for many years. We believe that providing exceptional customer service and personalized quality products are essential to ensuring our customers are treated like family.

Holiday Traditions believes that its success depends on the satisfaction of its customers.Our beautiful personalization and gift wrapped products will be met with 100% customer satisfaction!

Do the math.

It starts with you and ends with a smile when the box is opened. Leave the rest to us! Our huge warehouse is always stocked full, our personalization team of elves are well trained and our customer service are here to help. 

100000

Our warehouse is a busy place. We carry over 100,000 ornaments so we rarely run out of stock. If you can see it on our site its in stock! We ship 1000s of orders a day during the Holiday season

99

Only 1% of our orders missed our 24 hour order processing goal. We understand how important it is to get your order fast. We work 7 days a week but do take Christmas Day off!

94%

We aren’t quite at 100% Customer Satisfaction but we are working on it. Although rare we do make mistakes but we promise to make it right. No questions asked!

We like to make it personal

We understand how important a personalized Christmas ornament is. Wether it’s a family tradition, new baby, graduation, engagement or wedding, we have it all! 

Our huge selection of new and exciting ornaments guarantees there is something for everyone. 

Holiday traditions are an important part of any family, young and old. They are there to remind us about the most important things in life, our memories of the year.

Celebrate the milestones and events with a truly special gift that is unique and thoughtful. 

01

Crafted by hand

Our team of artists are the best in the business. Carefully selected and now part of the family. Each ornament is personalized as if it were going on our own family Christmas tree. 

02

Passionate for real

We love what we do. From picking the newest ornaments to gift wrapping a special surprise, our entire team work hard to ensure your treasured memory will bring happiness for years to come. 

03

Fastest in the business

We have yet to find anyone who can process orders like us. From our customer service team, artists, warehouse, and shipping – we know how important it is for you to get your order quickly. 

Great Service!

Very pleased with my purchase. The ornament I ordered was very nicely personalized & of good quality. I will be buying again in the future.

Michelle Guialio / Stanford, CT

Love my ornament!

It made the perfect tree topper this year. Prompt delivery and quality work. Thank you! Would purchase from your shop again. 

Lily Carbaugh / Dayton, OH

Awesome!

Extremely fast shipping; items are perfect, excellent quality, very well packaged – I would buy from again and highly recommend!

Nicole Wood / Scottsdale, AZ

We like to make it easy

1

Shop

We have something for everyone! Huge selection of almost 2000 ornaments, with 100s of new styles added every year. Shop our secure online store with confidence.

2

Personalize

Pick your ornaments and preview your personalization. Our artists are some of the best in the business. Our customer service team is here to help if you need us.

3

Smile

We process almost all orders within 24 hours so you are never waiting long for the smile of satisfaction of seeing those open your gifts!